Chapters Indigo Canada
Chapters Indigo, often referred to simply as Indigo, is Canada's largest bookstore chain and a beloved destination for book lovers and lifestyle enthusiasts alike. With a mission to enrich lives and inspire curiosity, Indigo offers a curated collection of books, gifts, and home goods that cater to a wide range of tastes and interests.
In 1994, Coles and Smith Books, Canada's two largest bookstore chains, merged and formed Chapters bookstore. In 2001, Indigo Books, one of the largest bookstore chains in Canada, merged with the Chapters book store and formed Canada's largest bookstore. Today, Indigo operates under several banners, including Indigo, Chapters, and Coles, with over 200 locations across Canada and a robust online presence.
Store Overview
Books: The Heart of Indigo
At its core, Indigo remains a paradise for book enthusiasts. The stores and website feature a wide selection of titles, including:
- Fiction: From bestsellers to literary classics.
- Non-Fiction: Covering topics like self-help, history, biographies, and more.
- Children's Books: A dedicated section for young readers, including picture books, middle-grade novels, and educational materials.
- Indigenous Literature: Highlighting works by Indigenous authors and stories that reflect Canada's diverse cultural heritage.
Indigo also hosts book clubs and author events, fostering a community of readers and thinkers.
Beyond Books: A Lifestyle Destination
Indigo has evolved into more than just a bookstore. It is a lifestyle retailer offering products that complement its literary roots:
- Home Décor and Lifestyle: Stylish and functional items for the home, including candles, throw blankets, and kitchen accessories.
- Stationery: Journals, planners, and writing tools for organization and creativity.
- Gifts and Toys: Unique options for all ages, from educational toys to personalized keepsakes.
- Wellness: Products promoting mindfulness, relaxation, and self-care, such as yoga mats and aromatherapy diffusers.
Online Shopping at Indigo.ca
Indigo's online store, Indigo.ca, is a major part of the company’s business. It offers access to exclusive online promotions and also provides a seamless shopping experience with features like
- Wide Selection: Access to thousands of books and lifestyle products.
- Deals and Promotions: Regular sales and discounts.
- Gift Cards: Available for purchase and use both online and in-store.
- Shipping Options: Free shipping on orders over a certain amount and convenient in-store pickup options.
Store Experience Across Canada
Indigo operates a network of stores across the country, ranging from large-format Indigo and Chapters locations to smaller Coles stores in malls and community centres. These stores are designed to be inviting, community-oriented spaces that encourage browsing, reading, and gift shopping. Many locations also host events, book signings, and seasonal experiences.
In-store experience features
- Large-format Indigo and Chapters stores – spacious layouts with books, gifts, and lifestyle sections.
- Coles mall locations – convenient neighbourhood bookstores.
- Community events – author signings, seasonal promotions, and curated displays.
Frequently Asked Questions about Indigo Chapters Canada
What is Indigo Chapters?
Indigo, also known as Chapters Indigo, is Canada's leading bookstore chain offering books, gifts, home décor, toys, and lifestyle products. The company operates both physical retail stores and an online shopping platform at indigo.ca.
Does Indigo offer online shopping in Canada?
Yes. You can shop online at indigo.ca for books, electronics, toys, and home décor. Indigo provides delivery across Canada and offers free shipping on eligible orders.
Can I return online purchases to a physical Indigo store?
In most cases, yes. Indigo allows online purchases to be returned in-store, provided you bring your shipping confirmation or order number. Some exclusions may apply for personalized or clearance items.
Does Indigo sell eBooks and audiobooks?
Yes. Indigo sells both eBooks and audiobooks, offering a wide digital selection through its partnership with Kobo, which provides eBooks, audiobooks, and compatible eReaders directly through Indigo’s online store.
Are there special deals or rewards for frequent shoppers?
Indigo offers the plum Rewards loyalty program, which allows customers to earn points on purchases and redeem them for discounts. Exclusive sales and member offers are also available throughout the year.
Does Indigo offer gift cards?
Yes. Indigo gift cards can be purchased both online and in stores. They are valid for use at Indigo, Chapters, and Coles locations, as well as on indigo.ca.
Contact info and locations:
Customer service
1-833-463-4461
Home Office Information
620 King St. W. Suite 400,
Toronto, ON M5V
1M6
416-364-4499
Chapters Indigo Canada has many locations in major Canadian cities like Toronto, Ottawa, Montreal, and Edmonton. Their locations are mostly in shopping malls, and they are normally bigger than Coles bookstores.
Since Indigo, Chapters, and Coles bookstores are all owned by Indigo Books and Music Inc., you can buy all the available books in retail Chapters, Indigo, and Coles bookstores at chapters.indigo.ca, the official website of these 3 bookstores.
Also, it's good to know that the company has begun to open selected small-format locations as IndigoSpirit.
To learn more about Chapters Indigo Canada, please visit Chapters bookstore page on Wikipedia.
To find Chapters locations, you can use its store locator at Chapters store locator.
Disclaimer: This page is for informational purposes only and is not affiliated with, endorsed by, or sponsored by Indigo Books & Music Inc. Indigo, Chapters, Coles, and any related logos or trademarks are the property of Indigo Books & Music Inc. All information provided on this page is intended to help visitors learn more about the Indigo bookstore brand and its offerings in Canada.