The Brick Canada
The Brick is one of Canada's largest furniture, mattress, appliance, and electronics retailers. Founded in 1971 in Edmonton, Alberta by brothers John, Fred, and Bill Comrie, the company has grown from a single warehouse into a nationwide retail chain with over 200 locations across Canada.
Overview
The Brick has built a strong reputation in Canada for offering affordable home furnishings and appliances. Its value-focused pricing, frequent promotions, and flexible financing options make it a popular choice for families, homeowners, and first-time buyers.
Growth and Expansion
The Brick expanded rapidly through both organic growth and acquisitions. In the 1970s, it acquired Bad Boy Furniture, helping establish a presence in Ontario. In 2004, it acquired United Furniture Warehouse, adding dozens of locations across Canada.
Over time, many of these stores were rebranded under The Brick name, creating a unified national brand with consistent pricing and marketing strategies.
Acquisition by Leon's
In 2012, The Brick was acquired by Leon's Furniture Limited in a deal valued at approximately $700 million. Despite the acquisition, The Brick continues to operate as a separate brand, targeting a slightly different customer segment than Leon's, with a stronger focus on promotions and value-driven pricing.
Online Shopping and Delivery
The Brick offers a full online shopping experience through its website, allowing customers to browse products, check availability, and place orders from anywhere in Canada. Key features include:
- Home Delivery - Available across most regions in Canada
- Order Tracking - Customers can track purchases and delivery status
- Online Promotions - Exclusive deals and limited-time offers
- Flexible Financing - Payment plans available on major purchases
The company combines its online platform with a large physical store network, offering an omnichannel shopping experience.
Product Offerings
The Brick provides a wide selection of products across multiple categories:
- Furniture - Living room, bedroom, dining room, and office furniture
- Mattresses - Memory foam, hybrid, and traditional spring mattresses
- Appliances - Refrigerators, stoves, washers, dryers, and dishwashers
- Electronics - Televisions, sound systems, and home entertainment
- Home Décor - Rugs, lighting, and accessories
The company carries both well-known brands and private-label products, especially in mattresses and furniture.
Return Policy
The Brick offers a return policy that allows customers to return or exchange most items within a limited time frame, subject to certain conditions. Return policies may vary depending on the product category.
- Furniture & Mattresses - Generally final sale unless defective or covered under a comfort guarantee (for select mattresses).
- Appliances & Electronics - Typically eligible for return or exchange within a short period (usually 7-30 days), provided the item is unused and in original packaging.
- Accessories & Décor - May be returned within a standard return window if unused and accompanied by a receipt.
- Online Purchases - Items purchased online can usually be returned in-store or by contacting customer service, depending on the product.
Some items may be subject to restocking fees, and delivery charges are generally non-refundable. Proof of purchase is required for all returns or exchanges.
Because return policies can change and may differ by product or promotion, it is recommended to review the official return policy on The Brick website or contact customer service before making a purchase.
Services and Benefits
- Financing Options - Monthly payment plans for larger purchases
- Extended Warranties - Protection plans for furniture and appliances
- Delivery & Installation - Professional delivery and setup services
- In-Store Pickup - Available at select locations
The Brick Competitors in Canada
The Brick operates in a highly competitive retail market with both physical and online competitors:
- IKEA Canada - Known for modern, flat-pack furniture and lower price points
- Structube - Focuses on contemporary and urban furniture styles
- Wayfair Canada - Online-only retailer with a large product selection
- Costco Canada - Offers bundled furniture and appliances at strong value
- Leon's - Sister brand with more traditional product positioning
While some competitors emphasize design or online convenience, The Brick stands out for its combination of physical stores, frequent sales, and financing options.
Recent Developments
In 2025, The Brick opened a new shared services distribution centre and corporate facility in Edmonton. This investment is aimed at improving logistics, product availability, and delivery efficiency across Western Canada and nearby regions.
Conclusion
The Brick remains a major player in Canada's furniture and appliance market. With its strong retail network, online shopping platform, and focus on affordability, it continues to serve millions of Canadians looking to furnish and upgrade their homes.
Contact Information
Customer Service Phone Numbers:
Appliances & Electronics / Protection Plans: 1-800-360-2742
Furniture Inquiries: 1-855-333-3230
Online Sales: 1-877-843-2742
Repair & Installation Services: 1-888-933-8786
Head Office (Edmonton): 1-780-930-6000
Mailing Address:
The Brick Warehouse LP
16930 114 Avenue NW
Edmonton, AB T5M 3S2
Canada
Disclaimer: This page is for informational purposes only and is not affiliated with or endorsed by The Brick or its parent company. All trademarks, product names, and logos are the property of their respective owners. For the most accurate and up-to-date information, please visit the official website at thebrick.com.