RONA Canada
Last updated: May 2026
RONA is one of Canada's leading home improvement retailers, offering building materials, tools, appliances, hardware, garden supplies, and home-improvement products. Founded in Quebec in 1939, the company operates corporate stores, large-format RONA+ locations, and independently owned dealer stores across Canada.
History and Growth
RONA was founded by Rolland Dansereau and Napoleon Piotte, who envisioned a cooperative business model to support independent hardware stores. Over the decades, the company expanded its footprint through acquisitions and partnerships, establishing itself as a trusted name in the home improvement industry. RONA was acquired by Lowe's in 2016. In 2023, Lowe's sold its Canadian retail business, including RONA, to Sycamore Partners, returning the brand to independent ownership.
In a significant development, following Lowe's exit from Canada in 2023, its former stores were rebranded as RONA+, a large-format store concept under the RONA brand. This move consolidated the two brands under one unified identity, leveraging Rona's strong Canadian heritage while offering enhanced services and a broader product range to customers nationwide. RONA operates a mix of corporate stores, large-format RONA+ locations, and independently owned dealer stores across Canada.
Why RONA Is Popular in Canada
RONA is widely recognized for its strong Canadian identity, extensive home-improvement product selection, and network of stores serving both major cities and smaller communities.
The retailer appeals to homeowners, contractors, and DIY enthusiasts looking for building materials, tools, renovation supplies, appliances, and seasonal outdoor products.
Its combination of corporate stores, RONA+ locations, and independently owned dealer stores helps the brand maintain a broad presence across Canada.
Products and Services
The retailer offers a wide array of products, including building materials, hardware, tools, appliances, paint, plumbing supplies, electrical equipment, and gardening products. The retailer also provides specialized services such as:
- Installation Services: Professional installation for kitchens, bathrooms, flooring, and more.
- Tool Rentals: Access to a variety of tools and equipment for short-term projects.
- Project Assistance: Expert advice and resources to help customers plan and execute home improvement projects.
Online Shopping and Delivery
RONA allows customers to shop online through rona.ca for building materials, tools, appliances, paint, garden supplies, and home-improvement products.
Depending on location and product availability, customers may choose home delivery, parcel shipping, or in-store pickup from participating stores.
The website also provides project inspiration, installation services, digital flyers, and product availability information for local stores.
RONA Return Policy
The retailer offers a customer-friendly return policy that allows shoppers to return or exchange most items within a specified period, provided they meet the return conditions.
Standard Returns: Most new and unused items can be returned within 90 days of purchase with a valid receipt. Items must be in their original condition and packaging.
Extended Return Periods: Certain products, such as major appliances, may have shorter return windows (often 30 days), while others may be subject to manufacturer warranties instead of store returns.
Online Purchases: Items purchased online can typically be returned either by mail or in-store at a RONA location. Return shipping fees may apply unless the item is defective or incorrect.
Non-Returnable Items: Some items are final sale and cannot be returned, including:
- Custom or special-order products
- Installed or used items
- Clearance or final sale merchandise
Refund Method: Refunds are generally issued to the original form of payment. If a receipt is not available, returns may be accepted at the store's discretion and issued as store credit.
Because return policies may vary by product category and store location, it is recommended to check the official RONA website or contact your local store for the most up-to-date information.
Commitment to Sustainability
Rona places a strong emphasis on sustainability and environmental responsibility. The company promotes eco-friendly products and practices, such as:
- Recycling programs for paint, batteries, and lightbulbs.
- Offering certified sustainable wood products.
- Energy-efficient solutions for home improvements.
Community Involvement
RONA actively supports Canadian communities through sponsorships, donations, and partnerships with charitable organizations. Programs like “Building Dreams Together” highlight the company's dedication to community development and disaster relief efforts.
Major Competitors
- Home Depot Canada - major competitor in tools, building materials, and contractor supplies.
- Canadian Tire - overlaps in tools, seasonal products, automotive, and home improvement.
- Home Hardware - strong presence in smaller communities and independent hardware retail.
- Costco Canada - competes in appliances, seasonal products, and outdoor goods.
Future Outlook
The company continues to evolve through store rebranding, digital improvements, and expanded product offerings. The unified brand allows Rona to capitalize on a streamlined identity while offering enhanced services and products. The company's ongoing investment in digital transformation and e-commerce, coupled with its focus on sustainability, ensures it remains a top choice for Canadian homeowners and professionals alike.
Rona's evolution from a Quebec-based cooperative to a national leader in home improvement is a testament to its adaptability and commitment to customer satisfaction. By combining a vast product range, expert services, and a dedication to sustainability, Rona continues to play a vital role in helping Canadians build and improve their homes.
Contact information and locations
Main phone number: 1-866-283-2239
Mon - Sun: 8:30 AM - 7:00 PM (Eastern Time)
To find a Rona store near you, simply search for Rona near me or use the Rona store locator at rona.ca/en/find-a-store
RONA operates stores across Canada, including major urban centers and smaller communities.
Here are some locations in major cities:
Home & Garden RONA / Toronto Stockyards
110 West Toronto Street
Toronto, Ontario, M6N 5B7
Phone:
416-766-4664
RONA Calgary (Forest Lawn)
1832 52nd Street SE
Calgary, Alberta, T2B 1N1
Phone: 403-273-8280
RONA Edmonton (Southside)
9115-51st Avenue,
Edmonton, Alberta, T6E 6J3
Phone: 780-438-0006
RONA Bois Ideal Inc. Montreal
4100 Boul.St-Laurent
Montreal, Quebec, H2W 1Y8
Phone: 514-844-1963
Disclaimer: This page is provided for informational purposes only and is not affiliated with or endorsed by RONA. RONA is a registered trademark of its respective owner. All trademarks, logos, and brand names belong to their respective owners.